Hold Time: Once notified, we will hold your table for 10 minutes. Complete Parties: To serve you best, we will seat your party once all guests have arrived. 1. Booking & Payments Advance Booking: Reservations are highly recommended and can be made online or in-person. Walk-ins are subject to availability. Payment at Booking: To secure your bay or simulator, a 100% non-refundable prepayment is required at the time of booking. Check-In: Please arrive at least 10 minutes prior to your start time. This allows for check-in, equipment setup, and safety briefings. 2. Cancellation & Rescheduling 24-Hour Notice: Cancellations or requests to reschedule must be made at least 24 hours before the reserved time to receive a refund or full credit toward a future booking. Late Cancellations: Cancellations made with less than 24 hours' notice will forfeit the pre-payment. No-Shows: If a party does not arrive within 15 minutes of their start time, the reservation will be cancelled, the full booking fee will be forfeited, and the bay may be reassigned to walk-in guests. 3. Time Slots & Extensions Prompt Finish: Your session ends exactly at the scheduled time to allow for cleaning and the next guest’s arrival. We cannot extend sessions for late arrivals. Extensions: If you wish to stay longer, please alert staff 15 minutes before your session ends. Extensions are subject to availability and will be charged at the standard hourly rate. 4. Large Groups & Events Parties of 6+: Reservations for large groups or corporate events require a signed contract and a 7-day cancellation notice for a full refund of the deposit. Gratuity: A 20% automatic gratuity may be applied to the final bill for parties of 6 or more utilizing the simulator bays and food/beverage service. 5. Equipment & Behavior Right of Refusal: Flight Time at Bearfoot reserves the right to cancel a reservation or remove guests without a refund if safety policies (e.g., horseplay, underage drinking, or equipment misuse) are violated.

Each bay reservation is price for 4 players, an additional $20 per player will be added to your final bill. There is a max of 6 players per bay. If you need more than 6 players, please book 2 simulator bays. Booking & Pre-Payment • Payment Requirement: 100% of the session fee is due at the time of reservation. We accept all major credit cards and Flight Time gift cards through our secure online portal. • Confirmation: Your "Flight Plan" is not confirmed until payment is processed. You will receive an automated email receipt—this is your boarding pass! 2. Arrival & Late Starts • Check-In: Please arrive 10–15 minutes prior to your start time. This ensures you get your full hour of play. • The "Hard Start" Rule: Because sessions are pre-paid and often back-to-back, your time slot begins and ends exactly as scheduled. We cannot extend sessions for late arrivals. • No-Shows: If you do not arrive for your session, the full pre-payment is forfeited. By booking a session or entering the simulator area, all guests agree to the following terms and conditions. Failure to adhere to these rules may result in immediate termination of your session without a refund. 1. General Safety & Supervision Age Requirement: All guests under the age of 18 must be accompanied by an adult (21+) at all times. The supervising adult is responsible for the conduct and safety of the minors in their party. Horseplay: We have a zero-tolerance policy for horseplay. This includes, but is not limited to: running, jumping, swinging clubs outside of the hitting mat, or interfering with others while they are using simulators. Physical Health: Guests should be in good physical condition to participate. Use of simulators is at your own risk. 2. Equipment-Specific Rules Golf Simulators Swinging Zone: Only one person is allowed in the hitting bay at a time. All other guests must stay behind the designated safety line. Equipment Care: Use only the provided "clean" golf balls. Do not use scuffed or marked balls, as they damage the impact screens. Ensure club faces are clean before use. Flight & Racing Simulators Seat Entry/Exit: Use caution when entering and exiting the cockpits. Do not pull on the steering wheels, flight sticks, or monitors for leverage. Settings: Do not attempt to rewire, move, or alter the hardware settings of the PCs or simulator rigs. Dart Board Throwing Safety: Only one person at the toe-line at a time. Ensure the area around the board is clear before throwing. Equipment: Use only the darts provided. Never throw darts at anything other than the dartboard. 3. Breakage & Damage Policy Guests are financially responsible for any damage to the facility or equipment caused by negligence, misuse, or failure to follow safety protocols. Reporting: Any equipment malfunction or accidental damage must be reported to staff immediately. Standard Breakage Fees: * Impact Screen Damage (Golf): Up to $3,000 replacement fee. Club/Peripheral Damage: Market replacement value + 10% restocking fee. Simulator Rig/Monitor Damage: Full repair or replacement cost as determined by a technician. Intentional Misuse: If damage is found to be the result of horseplay or intentional misuse, the guest’s card on file will be charged for the full repair/replacement cost plus a $250 administrative fee. 4. Booking & Conduct Session Time: Your session begins and ends at the scheduled time. Please arrive 10 minutes early. Late arrivals will not receive a time extension. Alcohol & Behavior: We reserve the right to refuse service or remove any guest who appears intoxicated or acts in a way that threatens the safety of staff or other guests, no refund will be provided i such cases.