1. Reservation Confirmation: Customers should receive a confirmation of their reservation via email or SMS once it's been successfully made. This confirmation should include the date, time, and number of guests for the reservation.
2. Arrival Notification: Upon arrival, customers should notify a staff member that they have a reservation. This allows the staff to prepare for their arrival and efficiently show them to their table.
3. Timeliness: Customers should strive to arrive on time for their reservation. If they anticipate being late or unable to make it, they should inform the restaurant as soon as possible to avoid any inconvenience.
4. Grace Period: Restaurants may have a grace period for reservations, typically around 15 minutes. If customers are running late and notify the restaurant, they may still hold the table within this grace period. However, after this period, the table may be given away to waiting customers.
5. Cancellation Policy: If customers need to cancel their reservation, they should notify the restaurant in advance. This allows the restaurant to potentially accommodate other guests who may be on a waiting list.
6. Contact Information: Ensure that the restaurant has accurate contact information for customers making reservations. This makes it easier to communicate any changes or reminders regarding their reservation.
7. Flexibility: Restaurants should strive to be accommodating to customers' needs, within reason. This includes being flexible with reservation times when possible and understanding of unforeseen circumstances that may require cancellations or changes.
By following these rules, both customers and the restaurant can ensure a smooth reservation process and a pleasant dining experience.
Thank you,
RB Sushi
About RB Sushi
Welcome to RB Sushi, located in the beautiful city of San Diego, California, specifically in Rancho Bernardo, which is why we carry the name RB Sushi. We take pride in using only the freshest ingredients to create our delicious sushi dishes. Our Bluefin and Bigeye Tuna are of the highest quality and are cut in-house to ensure that you receive the best possible sushi experience. Unlike most sushi restaurants that use lower-grade yellowfin tuna, we believe in using only the best ingredients for our customers. Our hand-cut salmon comes from Europe, which is known for its high levels of Omega-3 fish oils that provide numerous health benefits. We take extra steps to ensure the freshness and quality of our sushi while still offering affordable prices. Come and join us at RB Sushi for an unforgettable dining experience.