If you plan to cancel or reschedule, please do so at least 24 hours in advance. When you order a custom design, you are acknowledging you understand that every design is hand drawn/non duplicatable, since everything is made fresh to order (and food is temperamental) - delays are common so please plan ahead for a 20-30min grace time. -SJCC is affordable, prices are not raised in order to provide every family with the opportunity to celebrate what is important to them, please be mindful of this when ordering. -SJCC is also a place that supports learning, some decorators may be in training, if this is an issue for you, please let us know when ordering -Inspiration pictures, party invites, any creative ideas, etc are welcome - the more we know about you, the better. -WE WILL NOT ACCEPT FACE REQUESTS (ESPECIALLY POPULAR 3D PIXAR/DISNEY ANIMATION- 2D Cartoons translate much better on the cake), POLITCAL REQUESTS, HATE SPEECH, ETC - SJCC is a safe place for all, and openly so. Remember, this is just a big chocolate chip cookie we want you to smile over. :) Thank you for supporting our small business!